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Internal Affairs Manager

The Internal Affairs Manager is responsible for overseeing and conducting investigations into allegations of misconduct, corruption, or policy violations within the agency. This role ensures accountability, integrity, and transparency in law enforcement operations and government practices.

Class Code:

SIA20C

Job Grade:

LES05

Special Job Requirements:

Typical Functions:

Conduct, oversee, and review internal investigations into alleged misconduct, including excessive force, ethical violations, and other infractions. Gather and analyze evidence, interview witnesses, and compile reports for review by senior leadership. Ensure compliance with state laws, agency policies, and professional standards in all investigations. Collaborate with legal teams, law enforcement agencies, and oversight boards when necessary. Maintain confidentiality of sensitive investigations and protect whistleblower identities. Review, recommend, and update policies and procedures related to internal investigations and disciplinary actions. Advise leadership on best practices for ethical conduct, transparency, and accountability. Develop strategies to mitigate risks and prevent misconduct within the agency. Provide guidance and training to officers and staff on ethical standards, policy compliance, and professional conduct. Supervise and mentor internal affairs investigators and support personnel. Prepare detailed reports, summaries, and recommendations on investigation findings for agency leadership. Track and analyze trends in misconduct complaints to identify systemic issues and recommend improvements. Testify in administrative hearings, disciplinary proceedings, or court cases when necessary.

Knowledge, Abilities, and Skills:

Strong ability to conduct thorough investigations, assess credibility, and analyze findings objectively. Proficiency in evidence collection, forensic analysis, and legal documentation. Knowledge of criminal law, administrative procedures, and internal disciplinary processes. Ability to maintain impartiality and fairness in high-stakes investigations. Commitment to upholding confidentiality and protecting sensitive information. Strong ethical decision-making skills and ability to resist external pressures. Effective in leading teams, managing cases, and coordinating with senior leadership. Excellent verbal and written communication skills, including report writing and public speaking. Strong interpersonal and conflict resolution skills, with the ability to navigate sensitive situations. Ability to manage multiple complex cases simultaneously while meeting deadlines. Strong documentation and record-keeping skills to ensure accurate case tracking.

Minimum Qualifications:

At least five years of experience in law enforcement, investigations, or compliance, including at least two years in a leadership capacity.

Required Certificates:

Must be Certified Law Enforcement Officer in the State of Arkansas. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Exempt:

N
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