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Home / State Technology / ARDATA / Launch Support Request Forms

Students

LAUNCH for Students Support Request Form

"*" indicates required fields

Contact Info

First Name*

Last Name*

Email*

Phone*

Preferred Contact Method*

Phone

Email

Does not matter

Preferred Contact Time Frame*

Morning

Afternoon

Evening

Does not matter

Incident Information

What do you need help with? (Select all that apply)*

Communication or Notification

Customization or Configuration

Data Sync Error

Login and Access Issues

Platform Navigation or Usability

Program Implementation

Reporting or Analytics Problems

Rostering Error

Other

What role are you logging into LAUNCH for Students as?*

Advisor

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Counselor

District Support

ESC Representative

Parent or Guardian

School Administrator (Principal or Asst. Principal)

Student

Teacher

Other

How are you attempting to access the website?*

Computer

Phone

Tablet

Detailed Description of the Problem or Request*

Please copy and paste the exact web address of the page for which you are experiencing trouble.

If applicable, please provide a screenshot of the problem.

Max. file size: 50 MB.

Jobseekers

Disclaimer

For questions regarding your unemployment benefits, please contact the Reemployment Division at 1-844-908-2178.

LAUNCH for Jobseekers Support Request Form

"*" indicates required fields

Contact Info

First Name*

Last Name*

Email*

Phone*

Preferred Contact Method*

Phone

Email

Does not matter

Preferred Contact Time Frame*

Morning

Afternoon

Evening

Does not matter

Incident Information

What do you need help with?*

How are you attempting to access the website?*

Computer

Phone

Tablet

Detailed Description of the Problem or Request*

Please copy and paste the exact web address of the page for which you are experiencing trouble.

If applicable, please provide a screenshot of the problem.

Max. file size: 50 MB.

Employers

LAUNCH for Employers Support Request Form

"*" indicates required fields

Contact Info

First Name*

Last Name*

Email*

Phone*

Preferred Contact Method*

Phone

Email

Does not matter

Preferred Contact Time Frame*

Morning

Afternoon

Evening

Does not matter

Incident Information

What do you need help with?*

How are you attempting to access the website?*

Computer

Phone

Tablet

Detailed Description of the Problem or Request*

Please copy and paste the exact web address of the page for which you are experiencing trouble.

If applicable, please provide a screenshot of the problem.

Max. file size: 50 MB.

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