Job Class Search
Job Details
TSS Program Supervisor/Expert
The TSS Program Supervisor/Expert is a senior-level leadership role within the Department of Transformation and Shared Services (TSS), responsible for supervising complex state government programs, guiding program staff, and driving interagency coordination to meet strategic transformation goals. This position is directly responsible for overseeing the work of TSS Program Coordinators and other support staff, managing performance, and ensuring alignment with agency priorities, operational standards, and statewide policies.
Class Code:
PSS06P
Job Grade:
SGS10
Special Job Requirements:
Typical Functions:
The assignment of supervisory duties is determined by the hiring agency’s operational needs. Non-supervisory roles will serve as senior technical experts. Supervise and guide the daily activities of program coordinators and other administrative personnel assigned to transformation programs or initiatives. Serve as the lead subject matter expert for assigned programs, offering technical guidance, policy interpretation, and strategic oversight. Manage the development, implementation, and evaluation of complex or multi-agency programs that align with TSS and state transformation goals. Coordinate with internal and external stakeholders, including agency directors, legislators, vendors, and IT or procurement teams, to ensure timely and effective execution of program objectives. Monitor program performance through data collection, metrics analysis, and reporting tools to identify improvement opportunities. Prepare and review program reports, recommendations, policy drafts, and communications for executive leadership and oversight bodies. Ensure compliance with state laws, procurement procedures, IT governance, and financial regulations.
Knowledge, Abilities, and Skills:
In-depth knowledge of state program administration, policy development, and regulatory frameworks. Skilled in developing and executing program strategies that align with state transformation and efficiency goals. Strong understanding of governmental processes, including procurement, budgeting, and legislative coordination. Excellent written and verbal communication skills, with the ability to prepare high-level reports, executive summaries, and formal recommendations. Strong interpersonal and negotiation skills for working with executive leadership, stakeholders, and cross-agency partners. Comfortable presenting complex information to both technical and non-technical audiences.
Minimum Qualifications:
A bachelor’s degree in public administration, business, political science, project management, communication, or a related field, plus three (3) years of experience in public sector program coordination, policy development, or administrative leadership. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
E