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Social Services Specialist
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.
Class Code:
SSP16P
Job Grade:
SGS06
Special Job Requirements:
Typical Functions:
Assess client eligibility and provide individualized case management. Develop service plans tailored to client needs. Conduct home visits, interviews, and risk assessments. Maintain detailed case records and documentation. Advocate for clients in legal, medical, and housing matters.
Knowledge, Abilities, and Skills:
Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Ability to analyze client needs and create action plans Understanding of behavioral health and protective services
Minimum Qualifications:
Minimum of two years of work experience in human services programs or public service work. Required to have a background check and child/adult maltreatment registry check. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
N