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Social Services Advisor
The Social Services Advisor provides guidance, counseling, and education to individuals and families receiving government assistance. This role involves assessing needs, recommending services, and advocating for clients in a variety of settings.
Class Code:
SSP08P
Job Grade:
SGS05
Special Job Requirements:
Typical Functions:
Advise clients on available state resources and support programs. Conduct needs assessments and recommend interventions. Provide guidance on job training, financial aid, and social service programs. Assist in crisis intervention and family support services. Collaborate with caseworkers and service providers to enhance client outcomes.
Knowledge, Abilities, and Skills:
Excellent problem-solving and communication abilities. Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Ability to analyze client needs and create action plans Understanding of behavioral health and protective services
Minimum Qualifications:
Minimum of one year of experience in human services programs or public service work. Required to have a background check and child/adult maltreatment registry check. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
N