The assignment of supervisory duties is determined by the hiring agency’s operational needs. Non-supervisory roles will serve as senior technical experts. Monitor and enforce compliance with Arkansas public utility laws, rules, and regulations. Review, evaluate, and approve filings, applications, and reports from utility providers. Conduct investigations and recommend enforcement actions when violations occur. Directly supervise and mentor PSC staff, including analysts, inspectors, and administrative personnel. Serve as a liaison between the commission, state agencies, utility providers, and the public. Facilitate public hearings, regulatory proceedings, and industry discussions. Address public inquiries, complaints, and concerns regarding public service regulations. Oversee the review, analysis, and resolution of regulatory cases. Prepare and present detailed reports, recommendations, and findings for senior officials. Maintain accurate records and documentation for all regulatory matters. Manage budgeting and resource allocation for PSC activities. Address complex regulatory issues and disputes with sound judgment and fairness. Investigate and resolve conflicts between stakeholders, utility companies, and the public. Proactively assess risks and implement strategies to prevent service disruptions or regulatory breaches.