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Public Information Supervisor/Expert
The Public Information Supervisor/Expert is a mid-to-senior-level position responsible for overseeing a team of public information specialists and coordinators. This position is crucial for ensuring that communication efforts are consistent, high-quality, and aligned with the agency's objectives. The Public Information Supervisor/Expert provides guidance on strategic communication initiatives and serves as a subject matter expert in the field of public information and media relations.
Class Code:
CPR08P
Job Grade:
SGS08
Special Job Requirements:
Typical Functions:
The assignment of supervisory duties is determined by the hiring agency’s operational needs. Non-supervisory roles will serve as senior technical experts. Supervise and guide public information specialists and other communication staff. Assist the Public Information Manager in the development of communication strategies and plans. Review and approve communication materials, including press releases, speeches, and social media content. Act as the lead in handling media inquiries, interviews, and public speaking opportunities. Coordinate and manage high-profile events and initiatives, ensuring effective communication and media coverage. Ensure the accuracy and quality of all public communications, verifying that content complies with state policies. Evaluate the effectiveness of communication strategies and suggest improvements. Maintain strong relationships with key media outlets and public figures.
Knowledge, Abilities, and Skills:
Advanced knowledge of public relations practices, media relations, and government communications. Strong supervisory and leadership skills, with the ability to manage and mentor staff. Excellent communication and writing skills, with the ability to craft clear and compelling messages for diverse audiences. Ability to work under pressure, particularly in high-stress or crisis communication situations. Strong organizational and project management skills. In-depth understanding of social media platforms, web content management, and digital communication tools. Proven expertise in managing communication strategies and media relations.
Minimum Qualifications:
A bachelor’s degree with a major in communications, journalism, public relations, or related field preferred. Four years of experience in public relations, media relations, or government communications, including two years of supervisory experience. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
E