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Park Superintendent III
The Park Superintendent III is a mid-level management position responsible for overseeing the daily operations, maintenance, and visitor services of a moderate to large-sized state park or multiple smaller parks. This role ensures the protection of natural and cultural resources, the safety and satisfaction of visitors, and the efficiency of park operations.
Class Code:
RPA19C
Job Grade:
SGS09
Special Job Requirements:
Typical Functions:
Oversee the daily management, maintenance, and programming of a state park or multiple smaller park sites. Implement and enforce state park policies, safety regulations, and environmental conservation laws. Develop and oversee budgeting, procurement, and resource allocation to support park operations. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Prepare reports, operational plans, and funding proposals for state park leadership. Supervise facility staff, park interpreters, park rangers, maintenance workers, seasonal staff, and volunteers. Ensure high-quality visitor experiences through well-maintained facilities, engaging programming, and responsive customer service. Handle public inquiries, complaints, and emergency situations in a professional and timely manner. Oversee park maintenance, infrastructure improvements, and trail management. Manage natural and cultural resources, ensuring environmental stewardship and conservation best practices. Assist in educational and recreational programs, ensuring alignment with conservation and heritage goals. Coordinate safety and emergency response plans, including law enforcement collaboration and disaster preparedness. Oversee fee collection, concessionaire agreements, and special event management to support park sustainability.
Knowledge, Abilities, and Skills:
Strong decision-making, conflict resolution, and organizational skills. Ability to supervise and motivate staff. Experience in budget management, procurement, and resource allocation. Excellent verbal and written communication skills for engaging with the public, stakeholders, and government agencies. Strong public speaking and presentation abilities for educational programs and community outreach. Ability to handle complaints, resolve visitor concerns, and manage public expectations professionally. Knowledge of park maintenance, natural resource conservation, and recreational facility management. Proficiency in environmental laws, safety regulations, and emergency response planning. Understanding of business operations, revenue collection, and partnership development. Ability to operate park maintenance equipment, vehicles, and tools safely and effectively. Knowledge of hiking trail maintenance, habitat restoration, and wildlife management. Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).
Minimum Qualifications:
At least four years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including two years in a leadership capacity.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
E