Monitor the financial performance of lottery retailers, ensuring accurate and timely reporting of lottery sales and payments. Assist in managing retailer accounts by reviewing financial reports and identifying discrepancies or irregularities. Ensure compliance with Arkansas Lottery’s financial policies and state regulations by overseeing retailer adherence to financial guidelines. Review and verify financial reports submitted by retailers to ensure they are accurate, complete, and in compliance with the Arkansas Lottery’s standards. Monitor retailers’ adherence to financial compliance regulations, conducting regular checks to ensure that payments and accounting practices are aligned with state laws. Assist in the audit process by preparing necessary documentation and participating in both internal and external audits related to retailer financial activities. Serve as a resource for retailers regarding financial questions or concerns, ensuring they understand their financial responsibilities and obligations. Act as the primary point of contact for financial inquiries from retailers, providing timely and accurate responses to financial concerns. Assist retailers obtain financial information as needed to resolve or avoid potential account disputes. Assist with the reconciliation of bank accounts. Perform daily deposits of checks received into the primary bank account. Investigate and respond to positive pay exceptions from the bank. Resolve financial discrepancies, address retailer complaints or issues, and coordinate with other OAL departments as necessary to find solutions.