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IT Senior Project Manager
The IT Senior Project Manager is responsible for leading complex, high-impact technology projects that support the State of Arkansas' digital initiatives. This role oversees the full project lifecycle, ensuring that IT solutions are delivered on time, within scope, and within budget while meeting state policies, security requirements, and stakeholder expectations.
Class Code:
IIP03P
Job Grade:
IST10
Special Job Requirements:
Typical Functions:
Develop and manage IT project plans, budgets, and timelines for complex state-wide initiatives. Align IT projects with state government priorities, agency needs, and regulatory compliance requirements. Lead cross-functional teams consisting of state employees, contractors, and external vendors. Establish and monitor project KPIs, milestones, and performance metrics to ensure successful delivery. Serve as the primary liaison between IT teams, state agencies, and external stakeholders. Facilitate requirements gathering and solution design in collaboration with business and IT leaders. Manage vendor contracts, service level agreements (SLAs), and procurement processes in accordance with state policies. Communicate project status, risks, and recommendations to executives, agency heads, and legislative committees as needed. Identify and mitigate risks, security vulnerabilities, and compliance issues throughout project execution. Ensure adherence to Arkansas state IT policies, cybersecurity best practices, and data privacy regulations. Develop contingency plans and crisis response strategies for IT service disruptions or project challenges.
Knowledge, Abilities, and Skills:
Strong expertise in IT project management methodologies. Experience managing large-scale software development, cloud migrations, cybersecurity initiatives, or IT infrastructure upgrades. Proficiency in project management tools. Knowledge of state and federal IT regulations, security compliance frameworks, and procurement processes. Ability to lead diverse teams, resolve conflicts, and drive complex projects to completion. Strong verbal and written skills to present technical concepts to non-technical audiences. Capable of assessing risks, identifying opportunities, and making data-driven decisions. Ability to handle shifting priorities, unexpected challenges, and high-pressure situations.
Minimum Qualifications:
Minimum of five years of experience in project management engineering, systems administration, or a related field, including three years in a leadership role. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
E