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Interpreter

The Interpreter provides essential language services to ensure clear and effective communication between state agencies and individuals with limited English proficiency (LEP). In this role, you will deliver accurate, confidential, and culturally sensitive interpretation during meetings, interviews, public hearings, and other state-related events. The Interpreter plays a crucial part in facilitating access to government services by bridging language barriers and promoting inclusivity throughout the state of Arkansas.

Class Code:

CPR04I

Job Grade:

SGS07

Special Job Requirements:

Typical Functions:

Provide real-time oral interpretation between English and the designated target language(s) during meetings, hearings, interviews, and other official events. Ensure that the meaning, tone, and context of messages are accurately conveyed between parties. Assist in translating documents or verbal summaries when required, ensuring consistency and clarity. Maintain strict confidentiality regarding sensitive or personal information obtained during interpretation. Adhere to state and federal regulations related to language access and interpretation services. Engage in continuous improvement and training to ensure the highest standards of professional interpretation are met. Utilize interpretation technology, including remote platforms, audio/video conferencing tools, and other relevant equipment. Research and familiarize yourself with specialized terminology in various fields such as legal, healthcare, and public administration. Assist in preparing reports and documentation related to interpretation assignments and service outcomes.

Knowledge, Abilities, and Skills:

Bilingual or Multilingual Proficiency: Demonstrated fluency in English and the designated target language(s). Mastery of consecutive and simultaneous interpretation methods in diverse settings. Ability to operate and troubleshoot remote interpretation platforms and communication equipment. Familiarity with specialized vocabulary relevant to legal, healthcare, social services, and governmental contexts. Understanding of state and federal requirements regarding language access in public services. Strong focus and attention to detail to ensure accurate interpretation, even in high-pressure environments. Capability to quickly address and resolve communication issues that may arise during interpretation sessions.

Minimum Qualifications:

At least 2 years of professional interpreting experience, preferably within a governmental or public service context.

Required Certificates:

Must hold or be eligible for certification or licensure as an Interpreter as recognized by the State of Arkansas. Professional certification from an accredited interpreter certification organization (e.g., Certification Commission for Healthcare Interpreters (CCHI), National Board of Certification for Medical Interpreters (NBCMI), or another state-recognized body) is required, as applicable to the role. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Exempt:

N
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