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Community Supervision Supervisor/Expert
The Community Supervision Supervisor/Expert is responsible for overseeing a team of probation and parole officers, ensuring the effective supervision of individuals on community-based supervision, and promoting public safety and offender rehabilitation. This role involves monitoring case management practices, enforcing policies, providing officer training, and collaborating with law enforcement, courts, and treatment providers.
Class Code:
SCL05P
Job Grade:
LES05
Special Job Requirements:
Typical Functions:
The assignment of supervisory duties is determined by the hiring agency’s operational needs. Non-supervisory roles will serve as senior technical experts. Supervise and evaluate a team of probation and parole officers, ensuring compliance with state policies and legal requirements. Review and approve case reports, supervision plans, and risk assessments for accuracy and effectiveness. Provide guidance on managing complex cases, including high-risk offenders and those requiring intensive supervision. Monitor offender progress, ensuring compliance with court-ordered conditions, treatment programs, and community service requirements. Ensure supervised individuals comply with release conditions, restitution payments, and treatment mandates. Direct and assist officers in handling violations, arrests, and referrals to the court. Collaborate with law enforcement agencies, treatment providers, and the judiciary to enhance public safety. Conduct field visits and audits to ensure proper compliance with policies. Train and mentor probation and parole officers on evidence-based supervision practices, risk assessment tools, and behavioral intervention strategies. Coordinate with mental health, substance abuse, and vocational training programs to support successful offender rehabilitation. Represent the department in community safety initiatives, task forces, and interagency collaborations. Maintain detailed supervisory records, case documentation, and compliance reports. Ensure all officers adhere to state policies, evidence-based supervision practices, and agency guidelines. Address staff grievances, disciplinary issues, and workload distribution.
Knowledge, Abilities, and Skills:
Strong ability to supervise, guide, and support probation and parole officers. Skilled in decision-making, conflict resolution, and crisis management. Knowledge of Arkansas criminal justice laws, probation and parole procedures, and risk assessment models. Proficiency in case management principles, behavioral intervention strategies, and court-ordered supervision. Ability to interpret legal documents, enforce supervision requirements, and implement rehabilitation strategies. Strong verbal and written communication skills for report writing, presentations, and coordination with stakeholders. Ability to establish rapport with offenders, law enforcement, community partners, and court officials. Conflict resolution skills and the ability to handle sensitive situations with professionalism and discretion. Capacity to assess risks, evaluate case needs, and recommend appropriate supervision strategies. Ability to analyze reports, interpret data, and implement data-driven decisions. Strong organizational skills to prioritize tasks, manage caseloads, and ensure compliance with deadlines. Ability to work in high-stress situations, including emergencies, arrests, and crisis interventions.
Minimum Qualifications:
At least two years of experience in criminal justice, social work, public administration, or a related field. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
N