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Commerce Program Manager
The Commerce Program Manager is a strategic leader responsible for developing, implementing, and overseeing commerce-related programs that drive economic growth and business development. This role combines high-level planning with hands-on management to align program initiatives with organizational objectives. The manager works closely with internal departments, local businesses, government agencies, and a variety of assorted personnel in an attempt to ensure that commerce initiatives are effectively executed, financially sustainable, and compliant with applicable regulations.
Class Code:
PCO02C
Job Grade:
SPC05
Special Job Requirements:
Typical Functions:
Develop and implement comprehensive strategies for commerce programs that support the organization’s long-term economic objectives. Define program goals, establish performance metrics, and adjust strategies based on market trends and feedback. Manage day-to-day operations of commerce initiatives to ensure timely and effective project delivery. Monitor program progress using data analytics, prepare periodic performance reports, and recommend program enhancements. Serve as the primary point of contact for internal teams and external partners. Foster strong relationships with local businesses, community organizations, and government agencies to create collaborative opportunities. Prepare and manage program budgets, ensuring effective allocation and continual monitoring of resources. Track expenditures, identify funding opportunities, and work on grant proposals or sponsorship arrangements as needed. Lead, mentor, and coordinate cross-functional teams to build robust program capabilities. Promote a culture of continuous improvement, innovation, and high performance. Ensure all programs adhere to relevant federal, state, and local regulations. Implement quality controls and operational standards to meet compliance requirements and drive excellence in program delivery.
Knowledge, Abilities, and Skills:
Ability to analyze complex market data and trends to inform program strategies and drive innovation. Exceptional verbal and written communication skills, with a proven track record of engaging a variety of assorted personnel. Demonstrated expertise in utilizing project management tools and financial software (e.g., Microsoft Office Suite, customer relationship management systems, data analytics platforms) to streamline operations and reporting. Capacity to thrive in dynamic environments, manage multiple tasks simultaneously, and quickly adapt to emerging challenges without compromising quality or compliance. Proven track record in budget management, strategic planning, and relationship development.
Minimum Qualifications:
Bachelor’s degree in Business Administration, Public Administration, Economics, Finance, or a related field. Minimum of 8 years of experience in program coordination, project management, economic development, or a similar role is essential. Proven experience in managing large-scale, multi-participant commerce projects, including budget oversight, performance measurement, and regulatory compliance. Experience working in environments that require high-level strategic planning and community engagement is essential.
Required Certificates:
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Exempt:
E