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Applications Analyst II

The Applications Analyst II is responsible for analyzing, implementing, and maintaining software applications that support an agency's or organization's business processes and operations. By bridging the gap between business needs and technical solutions, the Applications Analyst II collaborates with developers and information technology teams in an attempt to ensure applications are functional, efficient, and aligned with organizational goals. This role demands strong analytical skills, a deep understanding of business processes, and the technical expertise to troubleshoot and resolve application-related issues.

Class Code:

IAS02P

Job Grade:

IST08

Special Job Requirements:

Typical Functions:

Evaluate business requirements and translate them into functional specifications for applications. Analyze existing applications to identify areas for improvement, optimization, or replacement. Coordinate with agencies to gather requirements, address concerns, and provide updates. Test and validate applications to ensure proper functionality and alignment with business needs. Develop and document processes, user guides, and training materials for end-users. Troubleshoot and resolve application-related issues to maintain system reliability. Support the integration of new applications or updates into existing systems. Monitor application performance and implement solutions to enhance efficiency. Collaborate with information technology teams and vendors to deploy and maintain software solutions. Stay current with emerging technologies and industry trends to recommend innovative solutions.

Knowledge, Abilities, and Skills:

Strong analytical and critical-thinking skills. Excellent verbal and written communication abilities. Attention to detail with a focus on accuracy and quality. Effective problem-solving and troubleshooting capabilities. Ability to manage multiple projects and prioritize tasks.

Minimum Qualifications:

Bachelor’s Degree in Information Technology, Computer Science, Computer Systems Engineering, Business Administration, or a related field. Minimum of 6 years of experience in application analysis, implementation, or support. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Required Certificates:

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Exempt:

E
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