Government is a service industry that is citizen-focused. No matter how great our programs are or how talented our people are, the customer’s experience is based on the direct interaction they have with us. Those interactions shape customers’ opinions not just of our departments but of state government in general. Learn the fundamentals of great customer service. 

Duration:  ½ Day

Register for this course through MyARLearning* in MyARCareers.

For information on how to register for courses, CLICK HERE.

OPM Training Center | Arkansas Department of Commerce | 1 Commerce Way, Little Rock, AR 72202

*- Must be logged into MyARCareers to register for this course.